Oh Crumbs is committed to protecting and respecting your personal information and your privacy.
1. About us
1.1 For the purposes of the European General Data Protection Regulation (GDPR), the data controller is Changing Lives Kent CIC t/a Oh Crumbs!
1.2 Oh Crumbs is part of Changing Lives Kent, a community interest company registered in England and Wales (registration number 08699475), whose Registered Address is: Edmonton House, Park Farm Close, Folkestone CT19 5DU.
1.3 We will only process personal information in accordance with the GDPR and any other applicable privacy laws.
2. Which personal information will we collect?
We may collect and process any of the following information about you:
2.1 Information you give us. You may give us information about yourself by using the online forms provided on the websites or by corresponding with us by phone, e-mail or otherwise. This includes, without limitation, information you provide when you sign-up and register to use the website, enter into a deal via the website, ask a question via the website, participate in discussion boards or other social media functions on the website and/or when you report a problem with the website or our services.
The information you give us may include:
(a) your name;
(b) your job title
(c) your business address;
(d) your telephone number and email address; and
(e) your IP Address
2.2 Information we collect about you. Each time you visit the websites we may automatically collect any of the following information:
(a) technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, browser plug-in types and versions, operating system and platform; and
(b) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
2.3 Information we receive from other sources. We may receive information about you if you use any of the other websites we administer on behalf of our clients or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on the website.
3. How will your personal information be stored and used?
3.1 We may collect, use and store the personal information listed above for the following reasons:
(a) to allow you to access and use the website;
(b) to provide you with content which is tailored specifically to you;
(c) to provide you with the information and services that you request from us;
(d) to carry out statistical analysis and market research;
(e) for marketing, advertising and promotional purposes;
(f) to notify you about changes to our services and to keep you informed about our menus and charges;
(g) with your consent only, to contact you (including by email or post) with information about our products and services which either you request, or which we feel will be of interest to you; and
3.2 We may also collect details about you as a user of the website for the purposes of preparing reports or compiling statistics. Such details will be anonymised and you will not be identifiable from the data collected.
4. Disclosure of your personal information
4.1 Save as expressly detailed below, we will never share, sell or rent any of your personal information to any third party without your consent.
(a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
(b) If Oh Crumbs or substantially all of its assets are acquired by a third party, in which case personal information held by Oh Crumbs will be one of the transferred assets;
(c) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions or any other agreement; or
(d) to protect the rights, property, or safety of Oh Crumbs, our customers, or other persons. This may include exchanging information with other organisations for the purposes of fraud protection and credit risk reduction.
4.2 Where you have given your consent for us to share your information, but later change your mind, you should contact us by email (email@example.com), telephone (01303 851212) or post (Edmonton House, Park Farm Close, Folkestone CT19 5DU) and we will stop doing so.
5. Your rights
5.1 You have certain rights in relation to personal information held about you. You may contact us by post or email at any time, to request that we:
(a) update any out of date or incorrect personal information which we are holding about you; or
(b) provide you with copies of any personal information which we hold about you, subject to a fee specified by law.
5.2 You have the right to ask us to not process your personal information for marketing purposes. We will inform you (before collecting your personal information) if we intend to use your personal information for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your personal information. Alternatively, you can contact us by post or email at any time.
5.3 If you have previously given your consent to the use of your personal information for marketing purposes, you can choose to stop receiving marketing communications which we send to you from time to time by following the unsubscribe instructions included in such communications. Alternatively, you can opt out of such communications at any time by contacting us by post or email.
6. Security of data
6.1 All information you provide to us is stored on our secure servers. Payment transactions may be undertaken by third party service providers and will be encrypted using industry standard SSL technology. Where we have given you (or where you have chosen) a password which enables you to access your online account, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
6.2 We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Although we make every effort to protect the personal information which you provide to us, the transmission of data over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your information transmitted to the website and that any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
7. Third party websites